Multilingual support to provide relevant information to your global clients.In-app assistant with ticket deflector to cut down support tickets.It offers a variety of integrations such as Intercom, Microsoft Teams, Slack, Freshdesk, Zendesk, Zapier, and many more. It comes with a Rich Editor (Markdown & WYSIWYG editor), Category Manager, Version control, Private Hosting, SSO, Back Up & restore, etc.Įasy-to-configure capabilities allow you to create User guides, Internal Wikis, FAQs, Standard Operating Procedures, User manuals, etc. Document360 is SaaS knowledge base software that helps you to create an internal knowledge base for your employees and a self-service knowledge base for your customers (available publicly or privately) with powerful AI-based search.
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